1. What You're Purchasing

EAIOS The Install is a fixed-container, artifact-producing engagement. You are purchasing four guided build sessions with Bradley Collins, delivered over four consecutive weeks. The engagement produces a complete, working AI operating system — including your Personal Operating System (POS), Business Operating System (BOS), and your first Business Owner Application (BOA) automation.

This is not a coaching program, a course, or open-ended consulting. It has a defined start, a defined end, and a defined deliverable set.

2. Scope of Work & Deliverables

Your Install includes four sessions and four deliverable packages, as follows:

Session 1 · Week 1
POS Deep Build (90 min) A structured interview covering your values, goals, communication style, patterns, and personal context. Delivered within 48 hours: 5 complete POS files + your POS Project Instructions.
Session 2 · Week 2
BOS Foundation (2 hours) A full business mapping session covering your mission, ICP, offers, brand voice, and sales process. Delivered within 48 hours: 6 core BOS files + your BOS Project Instructions.
Session 3 · Week 3
BOS Completion + BOA Design (2 hours) Remaining BOS domains completed. Your top automation opportunity identified and scoped together. Delivered within 48 hours: 4 remaining BOS files + your BOA Blueprint.
Session 4 · Week 4
BOA Launch + Handoff (90 min) Your first automation is built live. Handoff covers how to maintain and evolve your system. Delivered: working BOA v1 + EAIOS Maintenance Guide.

All sessions are conducted virtually via video call. Recordings are provided to the client within 24 hours of each session.

3. Session Scheduling & Rescheduling

Sessions are booked at the start of the engagement based on mutual availability. The standard cadence is one session per week over four consecutive weeks.

Rescheduling by Client

You may reschedule any session with a minimum of 48 hours' advance notice at no penalty. Rescheduling requests made with less than 48 hours' notice may be subject to a session forfeiture at Bradley's discretion, except in cases of genuine emergency.

If you are unable to attend a session without notice (no-show), that session is considered delivered and no rescheduling will be offered without additional fee.

Rescheduling by Elevates AI

If Bradley needs to reschedule a session, you will be notified as early as possible and offered the next available slot within the same week where possible. If a session cannot be rescheduled within a reasonable window due to circumstances on our end, you will be offered a full credit for that session.

4. Refund Policy

No refunds are issued after Session 1 has been delivered. By attending your first session, you acknowledge that the engagement has commenced and the core value of the install process has been initiated.

Before Session 1

If you request a cancellation before your first session has taken place, you are entitled to a full refund, less any payment processing fees. Refund requests must be submitted in writing to hello@elevatesaios.com.

After Session 1

All sales are final once Session 1 has been delivered. No partial refunds, pro-rated credits, or session forfeitures will be issued after the engagement has commenced, except at the sole discretion of Elevates AI in exceptional circumstances.

Exceptional Circumstances

We build this business on relationships, not policies. If something significant prevents you from completing the engagement, reach out directly. We will always look for a fair resolution — whether that's pausing the engagement, carrying forward to a future cohort, or another arrangement that makes sense.

5. Intellectual Property

What You Own

All files, Project Instructions, and automation builds produced during your Install are yours. The content is built from your information, your business, your words. You own it outright and may use it however you choose.

What We Own

The EAIOS methodology, framework, interview structures, process design, and the Elevates AI brand are proprietary to Elevates AI Inc. Your purchase grants you a personal, non-transferable licence to use the EAIOS methodology for your own business. You may not resell, sublicence, teach, or distribute the EAIOS methodology or any Elevates AI proprietary materials to third parties.

6. Post-Delivery Support (30 Days)

Your Install includes a 30-day support window following your final session. During this period, you may reach out via email with questions about maintaining, updating, or using your POS, BOS, or BOA v1.

What's Included

What's Not Included

After the 30-day window closes, ongoing support is available through the EAIOS Community ($97/month) or as a separate engagement.

7. Community Membership

Your Install includes EAIOS Community membership for the duration of your engagement (the four-week install period plus your 30-day support window). After this period, continued community access is available at the standard rate of $97/month.

Community membership is governed by the EAIOS Community Terms of Use, available at elevatesaios.com/terms.

8. Results & Limitation of Liability

The EAIOS Install delivers a structured AI operating system built on your information and goals. The quality and usefulness of your system depends in part on the accuracy and completeness of what you share during the interview sessions. We cannot guarantee specific business outcomes, revenue results, or productivity gains.

To the maximum extent permitted by law, Elevates AI Inc.'s total liability to you for any claim arising from this engagement shall not exceed the amount you paid for The Install.

9. Governing Law

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Montreal, Quebec.


Questions Before You Purchase?

Reach out before you commit. We'd rather answer your questions upfront than have any ambiguity once you're in the engagement.

Email: hello@elevatesaios.com
Website: elevatesaios.com